Archives: Testimonials

Very courteous and professional.

The technician that was sent to my home, Lucas Ramalho, was right on time. I was very happy with the level of service Lucas provided. Very courteous and professional. I was actually surprised by how thorough his work was. He took photos of all areas of concern, then went over suggestions I might consider to […]

These people are hardworking, highly trained, and very efficient!

These people are hardworking, highly trained, and very efficient! Found out there’s a leak in our AC duct and they fix it within a day! I called them Sunday (yes Sunday!) and early morning Monday they were at my door! The whole transaction went smooth and communication is excellent! I don’t really give reviews but […]

Amazing company!

Amazing company! Make sure you look for William Monk (owner) he is the best! Honest and trustworthy and he always makes sure to tell you what is going on before he does the job! Keep up the good work!!! Highly recommended!!!

I am astonished by the professionalism of Luis and Service Genius team!

I am astonished by the professionalism of Luis and Service Genius team. Text updates, a pdf summary post-visit WITH pictures of the before and after for my records, and absolute transparency in the repair and maintenance process and pricing. I really feel like they go the extra mile to build trust and it works! I […]

I highly recommend them!

I have used this company many times. The service person Eduardo is always the person that they send. He is a true pro and I like it that they send the same person as you develop rapport with them. He is always on time, thorough, honest, not always trying to sell me something I do […]

I’ll be using Service Genius for all my future heating and air conditioning needs.

I really liked the idea that an email was sent with a picture of the technician. Everything William did was Covid responsible. It’s that time of the year where I wanted everything checked out to make sure it was in good working condition. William was very knowledgeable and explained exactly what he was doing and […]

Look forward to using them again for my servicing needs.

I used Service Genius twice and they were awesome both times with servicing my units. They were thorough and explain all services performed. My most recent experience with Luis was awesome. He did a tube up in my AC/heating unit. Good safety precautions were taken since he wore a mask and shoe covers while in […]

These guys were freaking fantastic!!

These guys were freaking fantastic!! They were on time, they were spotless and they knew what they were doing!! They found a couple of minor things that didn’t look right and fixed those too for a very reasonable price. This is an honest company with honest employees working for them. Hard to find in this […]

I have been using Service Genius for several years now!

I have been using Service Genius for several years now and have recommended them to several friends who have had great results as well. They came and replaced all of my old ducting and added a return air vent. From start to finish everyone from their office to the installers was professional and friendly and […]

Couldn’t have had better service!

Lucas did a great job from beginning to end. Looked at our system and explained what was needed. Then let us know what was recommended to do now and what could wait. Couldn’t have had better service. I also got updated before and after the services were performed. Would definitely recommend it to everyone and […]